Last Updated: May 27, 2026
AIAS (hereinafter referred to as “we,” “us,” “our,” or “AIAS”) recognizes that personal privacy, particularly medical and health data concerning overseas patients and their families, is of paramount importance. We are fully committed to protecting the personal information you submit when accessing this website and utilizing our cross-border medical travel facilitation and administrative assistance services (collectively, the “Services”).
This Privacy Policy (hereinafter referred to as this “Policy”) is designed to transparently explain how we collect, use, store, share, and safeguard your information, as well as the rights you hold regarding this data. Please read this Policy thoroughly before submitting any personal or medical data. By using this Site, submitting any intake forms, or accepting our Services, you acknowledge that you have granted explicit consent to the entirety of this Policy.
1. Scope of Information We Collect
To deliver precise medical record transcription, pre-consultations with clinical experts at Chinese Grade-3A public hospitals, and comprehensive itinerary planning, we must collect the following two categories of information:
1.1 General Personal Identification Data: This includes your full name, gender, nationality, date of birth, email address, telephone number, country of residence, and the identity credentials of any accompanying medical escorts (family members or caregivers). 1.2 Highly Sensitive Personal Medical and Financial Data: This is the core data required to fulfill our administrative functions, including but not limited to:
- Clinical Medical Data: Your original medical records issued by overseas facilities, clinical diagnostic summaries, surgical registries, laboratory test results, pathology reports, medical imaging files (such as CT, MRI, ultrasound, or PET-CT scans), current pharmaceutical prescriptions, and clinical allergy histories.
- Immigration and Financial Data: To facilitate your Chinese medical visa application and satisfy the financial capability reviews mandated by public hospital administration, we collect copies/scans of your passport information page and an official bank statement issued by your financial institution in your home country. 1.3 Automatically Collected Technical Data: When you browse this Site, our systems may automatically collect technical logs via cookies or similar data-gathering tools. This includes your IP address, browser architecture, access timestamps, specific browsing behavior on the Site, and clickstream sequences, engineered solely to optimize user interface efficiency.
2. How We Use Your Information
AIAS processes and evaluates your data strictly within the parameters of legitimate purposes directly connected to your cross-border clinical path:
2.1 Clinical File Standardization and Transcription: Synthesizing and translating your raw foreign diagnostic reports into standard Chinese clinical intake portfolios that conform perfectly to the diagnostic and record-keeping frameworks of Chinese Grade-3A public medical institutions. 2.2 Onshore Real-Name Profile Integration & Specialist Pre-Consultation: Acting as your administrative proxy to establish your real-name clinical profile within the official databases of top-tier hospitals in Guangzhou, and submitting your translated Chinese medical files to authoritative specialists for pre-departure clinical evaluation, scheduling, and bed/ward allocation. 2.3 Consular and Immigration Assistance: Utilizing your identification and financial records to compile, pre-audit, and structure compliant medical visa (S2/S1) application dossiers in strict accordance with mandates from Chinese embassies and hospital international departments. 2.4 Operational Communication and Service Refinement: Addressing your inquiries, delivering localized clinical progress updates, transmitting itinerary alerts, and maintaining the backend security infrastructure of this Site.
3. Data Sharing, Disclosure, and Cross-Border Transfer (Core Compliance Mandate)
As a cross-border facilitator, the routing of your data inherently involves cross-jurisdictional frameworks. We govern data flow under the following strict statutory protocols:
3.1 Necessary Sharing with Healthcare Institutions in China: To achieve your cross-border treatment objectives, you explicitly authorize AIAS to share your personal identification data, financial statements, and standardized Chinese clinical portfolios with the chief specialists and administrative approval boards of the licensed Grade-3A public hospitals (and their respective International Medical Centers) you have selected in China. 3.2 Mandatory Cross-Border Data Transfer Declaration: The user hereby explicitly acknowledges, understands, and consents that because the operational core of the AIAS administrative team and all target healthcare providers are situated within the territory of the People’s Republic of China, all personal data, sensitive medical health assets, and financial proofs submitted via this Site from abroad will be securely transmitted across international networks and stored on our secure servers, databases, or protected cloud infrastructures located inside mainland China (specifically Guangzhou). 3.3 Strict Non-Affiliate No-Share Policy: AIAS solemnly pledges that we do not sell, rent, lease, trade, or distribute your personal privacy profiles, clinical medical records, or contact details to any third-party commercial marketing enterprises or advertising networks unconnected to your medical care. 3.4 Statutory Disclosures: We will only disclose your data if compelled to do so by prevailing Chinese laws and regulations, valid judicial subpoenas, or mandatory statutory decrees issued by competent government bodies (such as national immigration administration authorities or public health security bureaus).
4. Data Security Mechanisms and Retention Timelines
4.1 Cryptographic Protections: We deploy industry-standard technical safeguards to insulate your data from compromise. This Site utilizes secure SSL/TLS transmission protocols to encrypt data pipelines. Access to your sensitive medical archives is heavily restricted via multi-layered permission controls and storage encryption, preventing unauthorized data breaches, alterations, or loss. 4.2 Retention Boundaries: We retain your personal data only for the minimum duration necessary to fulfill the cross-border administrative and healthcare objectives outlined in this Policy, or to satisfy legal retention periods. Upon the completion of your clinical treatment lifecycle in China, the full execution of our contract, or your formal termination of Site use, we securely anonymize or permanently destroy your electronic medical profiles, subject to prevailing statutory exceptions.
5. Your Global Data Rights
AIAS respects and guarantees international patients’ autonomy over their personal profiles. In accordance with global data protection principles, you possess the following rights:
5.1 Right of Access and Inspection: You maintain the right to review, audit, and obtain an electronic copy of all personal credentials and clinical files you have submitted to AIAS at any point. 5.2 Right to Rectification: If you discover that any administrative data we maintain is erroneous, or if your medical status experiences new clinical developments, you have the right to submit a formal notice to request immediate updates to your records. 5.3 Right to Deletion (The Right to Be Forgotten): Upon the termination of our service relationship or your decision to abort your medical travel itinerary to China, you retain the absolute right to issue a written demand requesting that AIAS completely, permanently, and irreversibly purge all your sensitive medical files and identity portfolios from our servers and databases. We will complete the destruction process within fifteen (15) business days following identity verification, except where local laws require administrative archiving.
6. Special Safeguards for Minors and Reproductive Clinical Data
6.1 Specific Service Contexts: Because the AIAS portfolio encompasses specialized cross-border facilitation for Third-Generation IVF, reproductive endocrinology, and pediatric critical or rare disease management, our teams routinely handle highly sensitive health data concerning minors and embryonic diagnostics. 6.2 Explicit Parental Consent Requirements: We do not intentionally or directly solicit data from minors under the age of 18. If the primary medical patient is a minor, all diagnostic records, identity proofs, and clinical histories must be directly supplied and uploaded exclusively by a biological parent or legally recognized guardian, who shall click to accept this Privacy Policy on behalf of the minor.
7. Revisions to this Privacy Policy
AIAS reserves the right to modify, amend, or update this Privacy Policy at our discretion. In the event of material revisions (such as shifts in the purpose of data processing or changes to cross-border data transfer structures), we will publish prominent alerts on this Site or communicate changes directly to the email address on file. All updated versions become legally effective upon their publication date on the Site.
8. How to Contact Our Data Protection Desk
If you have any questions, complaints, or compliance concerns regarding this Privacy Policy, your medical privacy rights, or our internal data-handling protocols, or if you wish to formally exercise your “Right to Data Deletion,” please contact our dedicated Data Protection Officer at our verified compliance address:
📧 Compliance & Privacy Operations Intake: suport@aias.cn